Pro1bet Privacy Policy — Your Data is Fully Secure

1. Introduction

pro1bet Recognized as a trusted online gaming platform for members across Bangladesh. We believe protecting your personal information is one of our most important responsibilities. This Privacy Policy It explains what information we collect, how we use it, and the steps we take to keep your data safe.

This policy applies to all services, websites, and mobile applications of pro1bet. By using the platform, you are agreeing to this Privacy Policyyou are agreeing to the data collection and usage practices described in

2. What Information We Collect

Pro1bet collects two types of information from members — information you provide directly, and information collected automatically.

Directly Provided Information

Information you provide during registration, verification, or when using our services:

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Residential address.
• National ID (NID), passport, or driving license details.
• Mobile banking account details (bKash, Nagad, Rocket, etc.).
• Information provided when contacting our support team.

Automatically Collected Information

The following information is collected automatically when you use the platform:

Data Type	Example	Purpose of Collection
Device Information	Device type, operating system, browser	Enhancing Platform Experience
Network Information	IP address, Internet Service Provider	Security & Fraud Prevention
Usage Information	Game history, betting records, login timestamps	Service Personalization
Cookie Data	Session ID, preference settings	Delivering a Seamless Experience
Transaction Information	Deposit & Withdrawal History	Financial Security & Legal Compliance

3. How We Use Your Information

pro1bet Collected data is used only for lawful and specific purposes. Your information is never used for any other purpose without your consent.

• Account Management: Completing the registration process, verifying your identity, and keeping your account secure.
• Service Delivery: Managing gaming, betting, payment, and withdrawal processes.
• Customer Support: Responding to your questions, complaints, and requests.
• Security: Preventing fraud, money laundering, and other unlawful activities.
• Legal Compliance: Meeting the requirements of licensing authorities and regulatory bodies.
• Service Improvement: Conducting analytics to improve the overall platform experience.
• Contact: Sending you important updates, promotions, and offers (you can opt out of this at any time).

4. Data Sharing & Disclosure Policy

pro1bet Your personal data may be shared with third parties in limited and specific circumstances. In each case, the security of your information is fully ensured.

Permitted Circumstances for Data Sharing

• Payment Processors: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
• Game Provider: Technical data may be shared with licensed game providers for the purpose of operating games.
• Regulatory Authority: Information may be disclosed in response to legal requests from licensing authorities or law enforcement agencies.
• Security Infrastructure: Relevant information may be shared in connection with fraud or criminal activity investigations.
• Business Changes: Members will be notified in advance in the event of a change in company ownership or a merger.

Outside of the circumstances listed above, your information will not be shared without your explicit consent.

5. Cookie Policy

pro1bet Cookies are used on our website and app. These are small text files stored in your browser that help enhance your experience on the site.

Types of Cookies We Use

• Essential Cookies: Required for the site to function properly. Disabling these cookies will disrupt core site functionality.
• Performance Cookies: Site usage data is analysed to help us improve our services.
• Functional Cookies: Remembers your language preference, login status, and similar settings.
• Security Cookies: Used to detect fraud and unauthorized access.

You can disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect core features such as login and payments.

6. Security Measures

To Protect Your Information pro1bet We follow industry-leading security standards. Our security infrastructure operates across multiple layers.

• 256-bit SSL/TLS Encryption: All data transmissions take place over encrypted channels.
• Firewall Protection: An advanced firewall system protects against external attacks.
• Two-Factor Authentication (2FA): An additional verification layer when logging into your account.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Data Masking: Sensitive information (such as card numbers) is partially masked.
• Access Controls: Only authorised personnel can access information on a need-to-know basis.

7. Data Retention Period

pro1bet Your data is not retained beyond what is necessary. However, certain information must be kept for a defined period due to legal obligations.

Data Type	Retention Period	Reason
Account Information	5 years after account closure	Legal Compliance
Transaction Records	Up to 7 years	Financial Regulations
KYC Documents	5 years after account closure	AML Regulations
Gaming History	While active + 3 years	Dispute Resolution
Support Contact	2 years	Ensuring Service Quality
Cookie Data	Until end of session or 12 months	User Experience

8. Your Data Rights

pro1betAs a member of, you have certain important rights regarding your personal data. These rights can be exercised free of charge.

To exercise these rights support@pro1bet.wsto send us an email. We will respond to your request within 30 days.

9. Protection of Minors' Data

pro1bet Registration is strictly prohibited for anyone under the age of 18. We do not knowingly collect information from minors.

Date of birth is verified at registration. If a member is found to be underage, their account will be closed immediately and all collected data will be deleted.

If you believe a minor has registered using your identity, please notify our support team immediately.

10. International Data Transfers

pro1bet As pro1bet operates under an international gaming license, your data may in some cases be stored or processed on servers outside Bangladesh. The following safeguards apply in such situations:

• Data transfers are carried out solely to provide the necessary services.
• Recipient organizations are required to maintain the same standard of data protection.
• All international transfers are completed through encrypted channels.
• Data Processing Agreements (DPA) are signed with all third-party processors.

11. Changes to the Privacy Policy

pro1bet This Privacy Policy may be updated from time to time. For significant changes, we will:

• We will send a notice to your registered email address.
• We will display a notification on the platform's main page.
• The date of changes will be updated at the top of this page.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. We recommend checking this page regularly.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@pro1bet.ws
• FAQ: FAQ Page view.
• Responsible Gaming: Responsible Gaming Page visit.

Our privacy team typically responds within 7 business days. For urgent matters, please contact us directly by email.